Listen to learn, not reply. This is a fundamental rule of active listening. It’s also a key tenant...
Why It’s Important To Listen To Women Leaders
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Lee Caraher
A Bad Reputation is Expensive…Very Expensive
TL;DR A bad reputation isn't a PR problem — it's a leadership problem, and it's expensive. Using...
Too Hard? Don’t Delay: Do It Now
TL;DR Delaying hard decisions doesn't make them easier — it just creates more drama and...
Learn From The Uber Debacle: Ignore Employee Input At Your Peril
TL;DR Uber's cultural implosion is a case study in what happens when leadership ignores employee...
Yes, Virginia, You Should Rehire People
TL;DR In response to readers who called her "certifiable" for advocating rehiring former...
Good Communication is Good Business
TL;DR "Good writing is good business" — a line borrowed from a podcast conversation with Kevin...
Culture is Everything: 5 Steps To Creating a Valuable Culture
TL;DR Culture is the biggest strategic advantage a business has — and whether former employees...
Hire With The End In Mind: Lifetime Loyalty
TL;DR Instead of dreading the day employees leave, hire with the end in mind — focus on the value...
Allowing Employees To Boomerang Back is A Strategic Advantage
TL;DR Treating former employees as "dead to you" once they leave is a costly, outdated mindset....
7 Email Etiquette Rules To Help You
TL;DR Well-crafted email builds your credibility; sloppy email costs it. This post lays out seven...